✨ Contact Popium ✨
Got questions, ideas, partnership vibes, or something juicy to share? Stella and the Popium team would love to hear from you.
Use this form (it's the fastest route)
Popium is a pop-first analytics and fandom playground — charts, milestones, comparisons, and the kind of stats rabbit-holes that make group chats explode. If you're here to ask, report, suggest, or propose something, you're in the right place.
We handle all inquiries through the contact form below so we can keep things organized, route messages correctly, and respond with better context.
Quick tips
- Start your message with a category tag like [Support], [Partnership], or [Press].
- Paste a URL when possible (the exact page you mean).
- Attach a screenshot for anything visual.
Pick a category (and what to include)
General
Tag suggestion: [General]
Questions, account help, and anything that doesn't fit the buckets below.
- The page or feature you're referring to (paste a URL if possible)
- What you're trying to do and what's blocking you
- Your device/browser if it's a UX issue
Support & Bugs
Tag suggestion: [Support & Bugs]
Report a bug or something behaving unexpectedly.
- Steps to reproduce (1, 2, 3)
- Expected vs. actual behavior
- A screenshot for anything visual
Data / Coverage
Tag suggestion: [Data / Coverage]
Questions about charts, metrics, or requests for coverage.
- Artist/track name and the market/timeframe you're looking at
- What looks wrong (or what you want added)
- A comparison example if relevant
Partnerships
Tag suggestion: [Partnerships]
Creator/community partnerships, brand collabs, and integrations.
- Your platform(s), audience size, and typical reach
- The collaboration idea (format + timeline)
- 2–3 examples of prior work (links)
Press
Tag suggestion: [Press]
Media inquiries, interviews, and product context requests.
- Outlet + deadline
- The angle/topic you're covering
- What assets you need (screens, logos, quotes)
Response times & policies
We typically reply within 2–5 business days. Partnership and press messages may take a little longer depending on context and scheduling.
For transparency on how we handle information, please review our Privacy Policy and Terms.
FAQ
How do I get the fastest reply?
Use the form below and include a URL to the page you're referring to. If it's a bug, add steps to reproduce and your device/browser. If it's a data issue, include the artist/track plus the market and timeframe.
Do you accept partnership proposals from creators or fan pages?
Yes — especially if your audience loves pop stats, charts, and commentary. Include your platform, audience size, typical reach, and a concrete idea for what we'd build together.
Can I request an artist, chart, or feature to be added?
Absolutely. Share what you want covered, why it matters, and what success looks like (rankings, milestones, comparisons, timelines, or a specific chart view).
Where can I read your policies?
You can review the details in our Privacy Policy and Terms. We aim to be clear about data usage, permissions, and what users can expect from the platform.
Do you offer support by email?
To keep everything consistent and trackable, we handle inquiries through this contact form. That helps us respond faster and route your message to the right place.